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We currently deliver to most major cities across India. We're a small company, and don't have our own logistics network. But we do partner with reliable companies like Aramex and Professional Couriers. We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.
- All products are processed and dispatched within 3 working days after receiving your order.
- Products to major cities in India are delivered in 3-5 days from the date of shipping. However, delivery can take upto 10-12 working days depending on the delivery location, or en-route delays due to unavoidable circumstances.
- We ship on all weeks days (Monday to Friday), excluding Saturdays, Sundays and public holidays.
Track your Shipment
A tracking code is mentioned in the email invoice sent to you and you can track your order online after it is shipped (Please allow a few hours for the tracking details to be updated on the courier company's website). If your order has been shipped via Aramex, you can track it here, To track orders shipped with Professional Couriers, please track it here.
If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately at email@example.com, mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.
In case your shipment is delayed:
- In case there is a delay, please send us an email on firstname.lastname@example.org with your order number.
- We try our very best to ensure your experience is 100% awesome, but sometimes things are beyond our control. Yes, it breaks our heart too.
- We track our shipments at every step. When there is a delay, we do everything we can to get your order to you as soon as possible. We request you to please be patient with us.
- In the unfortunate scenario that your shipment has been misplaced or lost enroute, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you, or reimburse the amount completely to you.
For all domestic shipments, irrespective of the merchandise bill value and weight, the flat shipping rate is Rs 75.